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Quality System Overview
| Endicott Interconnect is committed to the goals of achieving total
customer satisfaction, delivering superior products, solutions, and
services, and exceeding customer requirements. Recognizing that the
marketplace is the driving force behind everything we do, Endicott
Interconnect implements effective business processes that support
value creation for our customers. Quality Philosophy Endicott Interconnect leaders are responsible for establishing objectives and using measurements to drive continual improvement in quality and in customer satisfaction. All Endicott Interconnect employees are expected to contribute to continual improvement as an integral part of our quality management system. The key difference in The Endicott Interconnect Quality Management System is: Proactive in the Introduction of Products and Processes Verified and Validated through Process and Product Data Customer Focused in its Results Driven by Continual Improvement The foundation of the Endicott Interconnect Quality Management System is a 45 year legacy, beginning with our IBM heritage, as a provider of leading edge interconnect solutions to major technology customers. The Endicott Interconnect Quality Management System is based on sound principles of quality management, utilizes state of the art tools and systems and is fully deployed across the entire organization. It is a pervasive culture of quality in all we do. |
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